Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 &

On June 30, 2022, the Commission released Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program; Misuse of Internet Protocol Captioned Telephone Service, CG Docket Nos. 03-123, 10-51, and 13-24, Report and Order, Notice of Proposed Rulemaking Order, and Declaratory Ruling, FCC 22-51 (June 30, 2022) (Registration Grace Period Order). In the Report and Order, to offer more efficient service to Video Relay Service (VRS) and Internet Protocol Captioned Telephone Service (IP CTS) users without risk of waste, fraud, and abuse to the Telecommunications Relay Services (TRS) Fund, the Commission allowed IP CTS and VRS providers to provide compensable service to a new user for up to two weeks after submitting the user’s information to the TRS User Registration Database (TRS URD) if the user’s identity is verified within that period. On September 30, 2022, the Commission Released Rates for Interstate Inmate Calling Services, WC Docket No.12-375, Fourth Report and Order and Sixth Further Notice of Proposed Rulemaking, FCC 22-76 (Sept. 30, 2022) (Accessible Carceral Communications Order). In the Fourth Report and Order, to improve access to communications services for incarcerated people with communications disabilities, the Commission adopted modifications to the user registration and verification requirements for use of VRS in correctional facilities. The Commission is submitting this revised information collection to the Office of Management and Budget (OMB) to add information collection requirements adopted in the Registration Grace Period Order and the Accessible Carceral Communications Order, pursuant to section 225 of the Communications Act of 1934, as amended (the Act), to modify the estimate of existing burdens that were included in the June 2020 Paperwork Reduction Act (PRA) submission to OMB and to extend this information collection for another 3 years.

The latest form for Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities, CG Docket Nos. 10-51 & expires 2026-12-31 and can be found here.

Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; E911 Requirements for IP-Enabled Services, CG Docket 03-123 and WC Docket 05-196

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