Information Collection Request

Customer Satisfaction Monitoring

ICR 202301-3220-003 · OMB 3220-0192 · Received in OIRA

⚠️ Notice: This information collection may be outdated. More recent filings for OMB 3220-0192 can be found here:

Forms and Documents

Document Name	Status
Form G-201 Customer Assessment Survey Form and Instruction	New
3220-0192 - Supplement.docx Supporting Statement B	2023-01-30
3220-0192.docx Supporting Statement A	2023-01-24
RRB Rail Employers Customer Satisfaction Questionnaire (2015).docx Supplementary Document	2016-06-15
RRB News (09-15).pdf Supplementary Document	2016-06-15
IB-3 (10-11).pdf Supplementary Document	2013-04-29
ACSI Report (05-15).pdf Supplementary Document	2016-06-15

IC Document Collections

IC ID	Document Title	Status
258028	Customer Assessment Survey Form and Instruction	New

ICR Details

Status	Received in OIRA
Agency/Subagency	RRB
OMB Control No	3220-0192
Type of Information Collection	Extension without change of a currently approved collection
Previous ICR Reference No	201912-3220-006
Date Submitted to OIRA	1969-12-31
Requested Expiration Date	1969-12-31