Deployment of Text-to-911

The Commission is submitting this request to the Office of Management and Budget (OMB) for extension of a currently-approved information collection for an additional three years. This collection concerns the Public Safety Answering Point (PSAP) text-to-911 Registration Form, which allows PSAPs to request text-to-911 and real-time-text (RTT) service. Pursuant to the Report and Order and Further Notice of Proposed Rulemaking, (rel. Dec. 16, 2016,) in CG Docket No. 16-145 and GN Docket No. 15-178, the Commission amended its rules to facilitate a transition from text telephone (TTY) technology to RTT. The Report and Order builds on the framework established in 2014. In the Second Report and Order, PS Docket Nos. 11-153 and 10-255, FCC 14-118, the Commission amended its Part 20 rules to codify the obligation of Commercial Mobile Radio Service providers and providers of interconnected text messaging applications (collectively, covered text providers) to route all 911 text messages to Public Safety Answering Points (PSAPs). The required information collection assists the FCC in obtaining information from PSAPs that they are technically ready to receive 911 text messages so that covered text providers will have sufficient notice to implement text-to-911 as required. The information collection also includes third party notifications necessary to ensure that consumers, covered text providers, and PSAPs are aware of the limitations, capabilities, and status of text-to-911 service.

The latest form for Deployment of Text-to-911 expires 2026-09-30 and can be found here.

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Federal Enterprise Architecture: General Government - Central Fiscal Operations

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