911 Callback Capability; Non-Initialized Handsets (47 CFR Section 9.10(o)(1)(i-iii) and 9.10(o)(2)(i-iii))

The Commission needs to renew this collection to maintain the ability of public safety answering points (PSAPs) to respond quickly to calls for emergency assistance made from non-service initialized wireless mobile handsets. The required collection assists PSAP operators in identifying incoming emergency calls originating from non-initialized handsets and in prompting them to obtain all the necessary information to locate and assist the caller. Similarly, the public education requirement and the labeling requirement serve to advise consumers of the limitations of a non-initialized handsets.

The latest form for 911 Callback Capability; Non-Initialized Handsets (47 CFR Section 9.10(o)(1)(i-iii) and 9.10(o)(2)(i-iii)) expires 2026-09-30 and can be found here.