OMB control number

NCA Customer Satisfaction Surveys

OMB 2900-0571 · VA.

OMB 2900-0571

The information will be used to improve the quality of VA services and help shape the direction and focus of specific programs and services.

The latest form for NCA Customer Satisfaction Surveys expires 2026-09-30 and can be found here.

Latest Forms, Documents, and Supporting Material

Document Name
Description of Changes to NCA NOK State Tribal Survey NOK National Cemetery Survey and NOK Memorial Products Survey.docx Justification for No Material/Nonsubstantive Change
Crosswalk - NCA Satisfaction Surveys Instruments (Information Collection 2900-0571).pdf Supplementary Document
30-Day FRN 2900-0571 062923.pdf Supplementary Document
Copy of APPENDIX_C_and_D_NC_STVC_OMB_Submission_08212020.xlsx Supplementary Document
White Paper NCA NOK and STVC CSS 08212020.docx Supplementary Document
2900-0571 Justification B_4282023_.docx Supporting Statement B
2900-0571 Justification A 2023-09-11.docx Supporting Statement A
NCA Memorial Products Survey for Next of Kin 2025 Other-Survey
NCA State_Tribal_Next of Kin and Funeral Director Satisfaction Survey_2025 Other-Survey
NCA Next of Kin National Cemetery Satisfaction Survey 2025 Other-Survey
NCA Funeral Director Memorial Products Survey Other-Survey

All Historical Document Collections

202502-2900-005 Approved without change	No material or nonsubstantive change to a currently approved collection	2025-02-19
202305-2900-002 Approved with change	Revision of a currently approved collection	2023-08-08
202004-2900-008 Approved with change	Extension without change of a currently approved collection	2020-05-15
201609-2900-006 Approved without change	Revision of a currently approved collection	2016-12-21
201304-2900-033 Approved with change	Revision of a currently approved collection	2013-06-27
201304-2900-001 Disapproved and continue	No material or nonsubstantive change to a currently approved collection	2013-04-10
201302-2900-001 Approved without change	No material or nonsubstantive change to a currently approved collection	2013-02-14
201206-2900-008 Approved without change	No material or nonsubstantive change to a currently approved collection	2012-06-20
201204-2900-002 Approved without change	No material or nonsubstantive change to a currently approved collection	2012-04-09
201109-2900-008 Approved without change	No material or nonsubstantive change to a currently approved collection	2011-09-28
201107-2900-018 Withdrawn and continue	No material or nonsubstantive change to a currently approved collection	2011-07-27
201004-2900-004 Approved with change	Extension without change of a currently approved collection	2010-04-22
200911-2900-003 Withdrawn and continue	Extension without change of a currently approved collection	2010-01-29
200904-2900-009 Withdrawn and continue	No material or nonsubstantive change to a currently approved collection	2009-05-12
200812-2900-017 Approved without change	No material or nonsubstantive change to a currently approved collection	2008-12-23
200805-2900-014 Approved without change	No material or nonsubstantive change to a currently approved collection	2008-05-21
200612-2900-008 Approved without change	Extension without change of a currently approved collection	2006-12-06
200606-2900-004 Approved without change	No material or nonsubstantive change to a currently approved collection	2006-06-19
200310-2900-002 Approved without change	Extension without change of a currently approved collection	2003-10-10
200008-2900-013 Approved without change	Extension without change of a currently approved collection	2000-08-22
199708-2900-011 Approved without change	Extension without change of a currently approved collection	1997-08-22
199702-2900-006 Approved without change	New collection (Request for a new OMB Control Number)	1997-02-24

OMB Details

NCA Funeral Director Memorial Products Survey

Federal Enterprise Architecture: Community and Social Services - Social Services