National Human Trafficking Hotline (NHTH) Performance Indicators

Section 107of the Trafficking Victims Protection Act (TVPA) of 2000, as codified at 22 U.S.C. § 7105(b)(1)(B)(ii), authorizes the Secretary of Health and Human Services to make a grant for a national communication system—the National Human Trafficking Hotline (NHTH)—to assist victims of severe forms of trafficking in persons in seeking help, receiving referrals, and reporting potential trafficking cases. HHS delegated this authority to the Office on Trafficking in Persons (OTIP). OTIP awards a single, competitively selected grant recipient to maintain and support operation of the NHTH throughout the United States and U.S. territories. The NHTH is a toll-free hotline that operates 24 hours a day, every day of the year. The recipient of the NHTH grant award is expected to: 1. Operate the NHTH’s telephone, text services, chat services, and website via a coordinated national communications system available 24 hours a day; 2. Provide timely information and service referrals to victims of human trafficking; 3. Notify law enforcement and child welfare agencies of potential cases of human trafficking, as required by law and in other situations where appropriate; 4. Establish and maintain a comprehensive online directory of community-based service providers across the United States and U.S. territories. The NHTH grant recipient collects information about signalers (individuals who contact the hotline) and from signalers regarding potential human trafficking situations and potential victims. The NHTH grant recipient summarizes and reports this information to HHS in the aggregate. This is an active, approved collection. The information obtained through this information collection is necessary to support the monitoring of work done through this cooperative agreement, ensure signalers receive information and support needed, provide appropriate technical assistance (TA) to the grant recipient, and to document emerging trafficking schemes. There are no changes proposed to the information collection other than updates to the estimated number of respondents, as shown and described in sections A12 an A15 of the Supporting Statement A.

The latest form for National Human Trafficking Hotline (NHTH) Performance Indicators expires 2028-11-30 and can be found here.

National Human Trafficking Hotline (NHTH) Performance Indicators - Signalers

Federal Enterprise Architecture: Community and Social Services - Social Services