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Federal forms, ICRs, and supporting documents

Information Collection Request

National Communication System for Runaway and Homeless Youth Data Collection

ICR 202509-0970-006 · OMB 0970-0610 · Received in OIRA

Forms and Documents
Document
Name
Status
Justification for No Material/Nonsubstantive Change
2025-08-06
Supporting Statement A
2025-08-06
IC Document Collections
IC ID
Document
Title
Status
258939 Unchanged
258938 Modified
ICR Details
0970-0610 202509-0970-006
Received in OIRA 202508-0970-001
HHS/ACF FYSB
National Communication System for Runaway and Homeless Youth Data Collection
No material or nonsubstantive change to a currently approved collection   No
Regular 09/22/2025
  Requested Previously Approved
05/31/2026 05/31/2026
76,872 76,872
30,153 30,153
0 0
The Family and Youth Services Bureau’s (FYSB) Runaway and Homeless Youth Division has a legislative requirement to fund a National Communication System, which is currently operated by the National Runaway Safeline (NRS). The NRS provides information, referral services, crisis intervention, and prevention resources to vulnerable youth and families of youth at risk of running away and/or becoming homeless at no cost. When necessary, the NRS refers runaway and homeless youth to shelters, counseling, medical assistance, and other vital services. The NRS collects information from all contacts with youth and adults connecting with the NRS (i.e., parents, family members, legal guardians, service providers) on a voluntary basis to inform crisis services and develop an annual report on the information collected during calls, chats, emails, and forum posts from young people who reached out to the NRS’s crisis services. The Runaway and Homeless Youth Act (RHYA), as reauthorized by the Reconnecting Homeless Youth Act of 2008 (P.L.110-378) through FY 2013 and more recently reauthorized by the Juvenile Justice Reform Act through FY 2019, mandates the Secretary shall make grants for a national communication system to assist runaway and homeless youth in communicating with their families and with service providers. The NRS is required to have a system for collecting and analyzing data on calls, emails, chat, texts, and online messages received as well as other information, such as prevention resources, referrals, demographics, and visitors to the NRS website. The NRS must submit monthly and semi-annual reports that includes the following: • Number of calls received, answered, and missed. • Number of chats, emails, and texts received; number of chats, emails, and texts answered; and number of chats, emails, and texts that were missed and did not receive a response, in which the users are youth in crisis, runaway youth, and youth experiencing homelessness. • Number of parents, legal guardians, and service providers contacting the NRS and the type of resources, interventions, and technical support/assistance requested and provided. • Number and type of prevention materials disseminated to communities, especially to underserved populations. • Number and type of unique visitors to the NRS’ website. • Information on referrals provided and where youth were referred for services. • Information on the callers' or users' demographics and where they were located when contacting the NRS. • Information on the prevention materials developed and disseminated by the NRS. • Information and analysis of the latest trends and their impact on runaway prevention. The NRS uses two forms, one form to collect relevant information disclosed during calls, emails, and forum posts, and then a second form to collect information from chats. All data will be provided to FYSB in the aggregate and no personally identifiable information are collected. This nonsubstantive change request is in response to the Defending Women from Gender Ideology Extremism and Restoring Biological Truth to the Federal Government Executive Order (Defending Women EO). ACF has implemented changes to update gender collected data to denote sex as a biological variable in current approved information collection requests to comply with the directives. This request is specific to only these updates.
PL: Pub.L. 110 - 378 3 Name of Law: Reconnecting Homeless Youth Act of 2008
   EO: EO 13985 Name/Subject of EO: Advancing Racial Equity and Support for Underserved Communities Through the Federal Government
   US Code: 34 USC 11231 Name of Law: National Communication System for Runaway and Homeless Youth
  
None
Not associated with rulemaking
  87 FR 40246 07/06/2022
88 FR 15038 03/10/2023
No
2
IC Title Form No. Form Name
NRS Live Chat Form
Youth in Crisis Form
  Total Request Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 76,872 76,872 0 0 0 0
Annual Time Burden (Hours) 30,153 30,153 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
$1,600,000
No
    No
    No
No
No
No
No
Molly Buck 202 205-4724 mary.buck@acf.hhs.gov
  No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
09/22/2025