OPA Survey Approval Letter

Survey Approval Letter

May 14, 2020
FOR: Evelyn Dyer, Military Personnel Policy (MPP)
FROM: Mike DiNicolantonio, DoD Survey Reviewer – Office of People Analytics (OPA)
SUBJECT: United States Military Entrance Processing Command (USMEPCOM) Military Entrance
Processing Station (MEPS) Customer Satisfaction Survey
As requested, the Office of People Analytics (OPA) has reviewed the United States Military
Entrance Processing Command (USMEPCOM) Military Entrance Processing Station (MEPS)
Customer Satisfaction Survey and supporting materials being submitted for approval to the Office of
Management and Budget (OMB) as a public collection via the Washington Headquarters Services
(WHS) Office of Information Management (OIM).
The results from these surveys will be used by USMEPCOM and the MEPS to evaluate the
effectiveness of current policies and core processes, identify unmet customer needs, and allocate
resources more efficiently.
OPA approves the survey and recommends it be submitted to OMB via WHS/OIM for
clearance as a public information collection. The point of contact for this review is Mr. Mike
DiNicolantonio, 571.372.1123, Michael.T.Dinicolantonio.civ@mail.mil.

DINICOLANTONI
O.MICHAEL.T.128
7871100

Digitally signed by
DINICOLANTONIO.MICHAEL.T.
1287871100
Date: 2020.05.14 09:18:32
-04'00'

Mr. Mike DiNicolantonio
Office of People Analytics (OPA)
4800 Mark Center Drive – Suite 06E22
Alexandria, VA 22350-4000
571.372.1123
Michael.T.Dinicolantonio.civ@mail.mil