Data Collection Plan for the Evaluation of Child Welfare Information Gateway

Forms and Documents

Document Name	Status
Form 1 Market Research Sub-Study: Focus Groups Form and Instruction	New
Form 1 Market Research Sub-Study: Students Form and Instruction	New
Form 1 Market Research Sub-Study: Legal Professionals Form and Instruction	New
Form 1 Market Research Sub-Study: Tribes Form and Instruction	New
Form 1 CWIG: professionals in state, county, and private agencies Form and Instruction	New
Form 1 CWIG: Personal Customers Form and Instruction	New
Form 1 CWIG: Students Form and Instruction	New
Form 1 Child Welfare Information Gateway's General Customer Survey: Professionals Form and Instruction	New
Form 1 Child Welfare Information Gateway's Focus Group Guide Form and Instruction	New
Form 1 Child Welfare Information Gateway's Event Survey Form and Instruction	New
Form 1 Child Welfare Information Gateway's Targeted Survey Form and Instruction	New
MRS Part B.docx Supporting Statement B	2018-06-15
CWIG MRS_Supporting Statement_5.21.18.docx Supporting Statement A	2018-06-15

IC Document Collections

IC ID	Document Title	Status
231830	Market Research Sub-Study: Focus Groups Form and Instruction	New
231829	Market Research Sub-Study: Students Form and Instruction	New
231828	Market Research Sub-Study: Legal Professionals Form and Instruction	New
231827	Market Research Sub-Study: Tribes Form and Instruction	New
231826	CWIG: professionals in state, county, and private agencies Form and Instruction	New
231825	CWIG: Personal Customers Form and Instruction	New
231824	CWIG: Students Form and Instruction	New
231823	Child Welfare Information Gateway's General Customer Survey: Professionals Form and Instruction	New
231822	Child Welfare Information Gateway's Focus Group Guide Form and Instruction	New
231821	Child Welfare Information Gateway's Event Survey Form and Instruction	New
231820	Child Welfare Information Gateway's Targeted Survey Form and Instruction	New

ICR Details

OMB Control No: 0970-0518	ICR Reference No: 201806-0970-003
Status: Active	Previous ICR Reference No:
Agency/Subagency: HHS/ACF	Agency Tracking No:
Title: Data Collection Plan for the Evaluation of Child Welfare Information Gateway
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 09/20/2018
	Date Received in OIRA: 06/15/2018
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	09/30/2021	36 Months From Approved
Responses	10,920	0	0
Time Burden (Hours)	3,026	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: he Evaluation of Child Welfare Information Gateway: Information Collection Request Overview The estimated annual totals for the entire Information Collection Request are: $253,238.60 (Government Cost); 10,920 responses; and 3,026.08 respondent burden hours. Child Welfare Information Gateway (CWIG) is a national information clearinghouse and service of the Children’s Bureau, Administration for Children and Families, U.S. Department of Health and Human Services. CWIG connects professionals and concerned citizens to resources and information on programs, research, legislation, and statistics regarding child maltreatment, child abuse prevention, and child welfare services designed to achieve the safety, permanency, and well-being of children and families. The Evaluation of Child Welfare Information Gateway gathers information to inform the Children’s Bureau about the kind and quality of information services that customers want, how customers are using resources and services, as well as customers’ level of satisfaction with existing services. Data collection activities proposed for the Evaluation of Child Welfare Information Gateway include targeted surveys to evaluation special initiative websites and other targeted website sections, event surveys to evaluate webinars, presentations, or other events, a general customer survey, and focus groups. The Market Research Sub-Study complements information obtained from the larger Evaluation of Child Welfare Information Gateway. The Children’s Bureau seeks to learn more about how child welfare professionals and students planning to enter the child welfare workforce access and consume work-related information. The Market Research Sub-Study will focus on understanding child welfare professionals’ and students’ characteristics, use of technology, and habits and preferences for obtaining information that they use in their work. The goal of the sub-study is to provide federally-funded technical assistance providers and other stakeholder organizations with a better understanding of their target audiences so they can design more effective products, services, and dissemination strategies to reach these populations. The proposed market research sub-study will consist of a national online survey of child welfare professionals and students, which will be administered through four different instruments tailored for four different populations. Focus groups will be used to learn more about different audiences’ habits and preferences related to child welfare information access and consumption.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	83 FR 9323	03/05/2018
30-day Notice:	Federal Register Citation:	Citation Date:
	83 FR 27006	06/11/2018
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 11

IC Title	Form No.	Form Name
Child Welfare Information Gateway's Event Survey	1	Event Survey
Child Welfare Information Gateway's Focus Group Guide	1	Focus Group Guide
Child Welfare Information Gateway's General Customer Survey: Professionals	1	General Customer Survey Professionals
CWIG: Personal Customers	1	CWIG: Personal Customers
Market Research Sub-Study: Focus Groups	1	Focus Group Instrument
Child Welfare Information Gateway's Targeted Survey	1	Targeted Survey
CWIG: Students	1	CWIG General Customer Survey: Students
CWIG: professionals in state, county, and private agencies	1	Questions for CW Professionals
Market Research Sub-Study: Tribes	1	Question for Tribal Professionals
Market Research Sub-Study: Legal Professionals	1	Survey Questions for Legal Professionals
Market Research Sub-Study: Students	1	Questions for Students

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	10,920	0	0	10,920	0	0
Annual Time Burden (Hours)	3,026	0	0	3,026	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: New ICR

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Annual Cost to Federal Government: $253,238

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/15/2018

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