Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Satisfaction Survey

Forms and Documents

Document Name	Status
30 day notice PDF.pdf Supplementary Document	2018-01-03
2017-17185.pdf Supplementary Document	2017-08-24
2900-0711 Supporting Statement.rtf Supporting Statement A	2017-08-24
2900-0711 Supporting Statement Pt B.docx Supporting Statement B	2017-08-07

IC Document Collections

IC ID	Document Title	Status
182869	Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Statisfaction Survey Other-Instrument	Modified

ICR Details

OMB Control No: 2900-0711	ICR Reference No: 201708-2900-019
Status: Active	Previous ICR Reference No: 201311-2900-011
Agency/Subagency: VA	Agency Tracking No: VBA-LGY-NK
Title: Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Satisfaction Survey
Type of Information Collection: Reinstatement with change of a previously approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 03/26/2018
	Date Received in OIRA: 01/04/2018
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	03/31/2021	36 Months From Approved
Responses	1,100	0	0
Time Burden (Hours)	69	0	0
Cost Burden (Dollars)	0	0	0

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Abstract: This survey is designed to gather information from lenders about the VA Loan Guaranty Program. The information collected will allow the Department of Veterans Affairs (VA) to determine lender satisfaction with the VA's processes and to make improvements so that the program best serves the needs of eligible veterans.

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Authorizing Statute(s): US Code: 38 USC 527 Name of Law: Evaluation and Data Collection
   PL: Pub.L. 103 - 62 all Name of Law: Government Performance and Results Act of 1993
   EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: PL: Pub.L. 103 - 62 all Name of Law: Government Performance and Results Act of 1993
US Code: 38 USC 527 Name of Law: Evaluation and Data Collection

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 17185	08/15/2017
30-day Notice:	Federal Register Citation:	Citation Date:
	82 FR 25591	11/28/2017
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
Veterans Benefits Administration (VBA) Loan Guaranty Service Lender Statisfaction Survey

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	1,100	0	0	94	0	1,006
Annual Time Burden (Hours)	69	0	0	-183	0	252
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: Yes

Burden Reduction Due to: Miscellaneous Actions

Short Statement: The burden decrease is largely due to the estimated reduction in response rate (from 35% previously, to 25% anticipated for this collection). VBA also notes that partial-hours are rounded to the next highest hour.

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Annual Cost to Federal Government: $5,000

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     Yes

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     Yes

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 01/04/2018

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