Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery (OAS CAHPS) Survey (CMS-10500)

Forms and Documents

Document Name	Status
Form CMS-10500 Preparing Patient Records Form	New
Form CMS-10500 National Implementation Form	New
Form CMS-10500 Mode Experiment Form	Modified
CMS-10500 - Supporting Statement A [rev 05-06-2015 by OSORA PRA].docx Supporting Statement A	2015-05-06
Response_to_60_Day_Notice_March 2015_Updated_4_23_15.docx Supplementary Document	2015-05-04
CMS-10500 - Supporting Statement B [rev 05-04-2015 by OSORA PRA].docx Supporting Statement B	2015-05-04

IC Document Collections

IC ID	Document Title	Status
216391	Preparing Patient Records Form	New
216390	National Implementation Form	New
209906	Mode Experiment Form	Modified

ICR Details

OMB Control No: 0938-1240	ICR Reference No: 201505-0938-003
Status: Historical Active	Previous ICR Reference No: 201312-0938-022
Agency/Subagency: HHS/CMS	Agency Tracking No:
Title: Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery (OAS CAHPS) Survey (CMS-10500)
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 07/07/2015
	Date Received in OIRA: 05/07/2015
Terms of Clearance: Only the mode experiment is approved at this time. CMS will submit a non-substantive change when ready to move forward with the national survey.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	07/31/2018	36 Months From Approved	06/30/2017
Responses	2,823,073	0	2,304
Time Burden (Hours)	687,511	0	384
Cost Burden (Dollars)	0	0	0

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Abstract: Outpatient surgeries and procedures performed at Ambulatory Surgery Centers (ASC) have increased significantly in the past two decades with the advances in technology and medical care that allow the procedures to be safely performed outside of the hospital outpatient surgery department (HOSD) setting. There is currently no standardized survey administered by all ASCs and HOSDs to assess patients' experiences of care. Considering the large number of patients who receive outpatient surgery in both ASCs and HOSDs, a standardized survey of outpatient surgery patients that will produce statistically valid survey comparative results is imperative. The Outpatient and Ambulatory Surgery Experience of Care Survey will support the Affordable Care Act and enhance Medicare's capacity to evaluate HOSDs and ASCs by assessing patients' experiences with outpatient and ambulatory surgery. This submission is in support of a field test of the survey. The field test will examine how well questions in the survey perform under real-world survey administration conditions and how appropriate they are for making objective comparisons between ASCs and HOSDs across the U.S. In addition, CMS plans to submit the instrument for certification as a Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, which requires a field test as part of the certification process. The target population for the Outpatient and Ambulatory Surgery Experience of Care Survey is patients who had an outpatient surgery or procedure at an HOSD or ASC. A rigorous, well-designed outpatient and ambulatory surgery experience of care survey will allow us to understand patients' experiences in HOSDs and ASCs. This information will be used to help improve the quality of outpatient care patients receive from HOSDs and ASCs.

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Authorizing Statute(s): PL: Pub.L. 111 - 148 931 Name of Law: Quality Measure Development, Patient Protection and Affordable Care Act
  

Citations for New Statutory Requirements: PL: Pub.L. 111 - 148 931 Name of Law: Quality Measure Development, Patient Protection and Affordable Care Act

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	80 FR 2430	01/16/2015
30-day Notice:	Federal Register Citation:	Citation Date:
	80 FR 24935	05/01/2015
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 3

IC Title	Form No.	Form Name
Mode Experiment	CMS-10500, CMS-1500	Outpatient and Ambulatory Surgery OAS CAHPS Survey ,   Telephone Interview Script for the Outpatient and Ambulatory Surgery OAS CAHPS Survey
National Implementation	CMS-10500, CMS-10500	Outpatient and Ambulatory Surgery OAS CAHPS Survey ,   Telephone Interview Script for the Outpatient and Ambulatory Surgery OAS CAHPS Survey
Preparing Patient Records	CMS-10500	Outpatient and Ambulatory Surgery OAS CAHPS Survey

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	2,823,073	2,304	0	2,820,769	0	0
Annual Time Burden (Hours)	687,511	384	0	687,127	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The purpose of the 2014 package was to field test the reliability and validity of the survey items and implementation procedures. The field test has been completed. This 2015 package sets out new burden to conduct a mode experiment, to implement nationally, and for the prep of patient records.

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Annual Cost to Federal Government: $1,557,632

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Yes

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 05/07/2015

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