Form CMS-10418 MLR Notice 1 - Individual Market to Subscribers

1
Notice of Health Insurance Premium Rebate
[September 30, 20XX 1]
[Subscriber Name 2a
123 Main Street 2b
Anytown, USA 2c]
Re: Health Insurance Premium Rebate for Year [20XX 3]; [Policy #XXXXX 4]
Dear [Subscriber Name 5]:
This letter is to inform you that you will receive a rebate of a portion of your health insurance
premiums. This rebate is required by the Affordable Care Act – the health reform law.
The Affordable Care Act requires [Health Insurer 6] to issue a rebate to you if [Health Insurer
7] does not spend at least 80 percent of the premiums it receives on health care services, such as
doctors and hospital bills, and activities to improve health care quality, such as efforts to improve
patient safety. No more than 20 percent of premiums may be spent on administrative costs such
as salaries, sales, and advertising. This requirement is referred to as the “Medical Loss Ratio”
standard or the “80 / 20 rule”. The 80 / 20 rule in the Affordable Care Act is intended to ensure
that consumers get value for their health care dollars. You can learn more about the 80/20 rule
and other provisions of the health reform law at: https://www.healthcare.gov/health-care-lawprotections/rate-review/.
[The Affordable Care Act allows States to require health insurers to meet a higher ratio. [Your
State 8] sets a higher Medical Loss Ratio standard, so [Health Insurer 9] must meet a [XX%
10] Medical Loss Ratio, meaning that [XX% 11] of premiums must be spent on medical services
and activities to improve health care quality, and no more than [XX% 12] of premiums may be
spent on administrative costs].
What the Medical Loss Ratio Rule Means to You
The Medical Loss Ratio rule is calculated on a State-by-State basis. In [your State 13], [Health
Insurer 14] did not meet the Medical Loss Ratio standard. In [20XX 15], [Health Insurer 16]
spent only [XX% 17] of a total of [$YYY 18] in premium dollars on health care and activities
to improve health care quality. Since it missed the [80 percent target / target in your State 19]
by [X% 20] of premiums it received, [Health Insurer 21] must rebate [X% 22] of your health
insurance premiums. We are required to provide this rebate to you by September 30, [20XX
23], or apply this rebate to your premium that is due on or after September 30, [20XX 24].
[We are enclosing a check/We are sending you a check separately from this letter/We are giving
you this rebate by reducing your next premium payment/We are issuing a credit to the credit or
debit card you used to pay your premium 25]. [OPTIONAL FOR ISSUERS: Your
rebate/credit is $XX 26].

Need more information?
If you have any questions about the Medical Loss Ratio and your health insurance coverage,
please contact [Health Insurer 27] toll-free at [1-XXX-XXX-XXX 28] or [website or email
address 29].
Sincerely,

[John Doe, Authorized Executive 30]
[Health Insurer 31]