The Centers for Medicare & Medicaid Services collects quality performance measures in order to hold the Medicare managed care industry accountable for the care being delivered, to enable quality improvement, and to provide quality information to Medicare beneficiaries in order to promote an informed choice. It is critical to CMS's mission that we collect and disseminate information that can be used to help beneficiaries choose among health plans, contribute to improved quality of care through identification of improvement opportunities, and assist CMS in carrying out its oversight and purchasing responsibilities.
As demonstrated in the previously stated burden estimate calculations, changes to burden are the result of growth of Medicare Advantage program, including increases in enrollment, the number of contracts, and contract size, rather than changes to the HOS survey instrument proposed herein.
On average, the burden to Medicare beneficiaries to complete a HOS or HOS-M survey has not changed; the survey burden remains at .33 hour. However, the number of MAOs required to report HOS Baseline has increased slightly, by 25 contracts, and the number of MAOs that remain in the MA program and are required to report HOS Follow-Up has increased significantly, by 122 contracts. As a result, the number of respondents has gone up by approximately 21,000 respondents for Baseline and 81,984 respondents for Follow-up, increasing HOS survey burden by approximately 33,985 hours. The burden to PACE was recalculated using a sample size based on actual enrollment. Although the number of participating PACE organizations has increased 50%, by 29 contracts, the revised total survey burden decreased by approximately 9,618 hours. Thus, the total survey burden for HOS and HOS-M combined increased approximately 24,367 hours.
For a crosswalk of all survey instrument changes that includes new questions being added and current questions being removed or revised, see Attachment A.
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.