You Can Make Your Payment by Credit Card

Forms and Documents

Document Name	Status
Form SSA-4588 You Can Make Your Payment by Credit Card--SSA-4588 Form and Instruction	Modified
Support Statement 0960-0462.docx Supporting Statement A	2012-02-29
Addendum.docx Supplementary Document	2012-02-29

IC Document Collections

IC ID	Document Title	Status
9349	You Can Make Your Payment by Credit Card--SSA-4588 Form and Instruction	Modified
187022	You Can Make Your Payment by Credit Card--Electronic Application Other-Internal Use Screens	Modified

ICR Details

OMB Control No: 0960-0462	ICR Reference No: 201111-0960-016
Status: Historical Active	Previous ICR Reference No: 200808-0960-010
Agency/Subagency: SSA	Agency Tracking No:
Title: You Can Make Your Payment by Credit Card
Type of Information Collection: Revision of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 04/26/2012
	Date Received in OIRA: 03/26/2012
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	04/30/2015	36 Months From Approved	05/31/2012
Responses	184,520	0	40,000
Time Burden (Hours)	16,477	0	3,625
Cost Burden (Dollars)	0	0	0

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Abstract: SSA uses the information on Form SSA–4588 and the one-time payment electronic application to update an individual's Social Security record to reflect payments made on their overpayment, and to effect payment through the appropriate credit card company. SSA uses the SSA–4588 to allow individuals to authorize automatic monthly payments. SSA sends out the SSA–4588 with initial overpayment notices, which informs individuals that SSA has detected an overpayment. Individuals may choose to make a one-time payment or recurring monthly payments by completing and submitting the SSA–4588. When individuals choose to call SSA to make a payment in lieu of completing the Form SSA–4588, an SSA debtor contact representative completes an electronic application to process the payment. Respondents are title II beneficiaries and title XVI recipients who have outstanding overpayments.

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Authorizing Statute(s): US Code: 42 USC 405 Name of Law: Social Security Act
   US Code: 42 USC 1383 Name of Law: Social Security Act
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	76 FR 78068	12/15/2011
30-day Notice:	Federal Register Citation:	Citation Date:
	77 FR 12350	02/29/2012
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 2

IC Title	Form No.	Form Name
You Can Make Your Payment by Credit Card--Electronic Application
You Can Make Your Payment by Credit Card--SSA-4588	SSA-4588	You Can Make Your Payment By Credit Card

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	184,520	40,000	0	0	144,520	0
Annual Time Burden (Hours)	16,477	3,625	0	0	12,852	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: When we last cleared this information collection in 2009, the burden was 3,625 hours. However, we are currently reporting a burden of 16,477 hours. Our data indicates an increase in the total number of respondents from 40,000 to 184,520. The reason for the increase is twofold: 1) respondents are more familiar with paying debts via credit card; and 2) our credit card process has changed since the last clearance, allowing the debtor to make monthly recurring credit card payments via the telephone.

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Annual Cost to Federal Government: $252,000

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 03/26/2012

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