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BC-1294(CM) Coverage Measurement Exit Questionnaire
ICR 200906-0607-003 · OMB 0607-0404 · Object 12175301.
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OMB No. 0607-0404: Approval Expires 02/29/2012 FORM BC-1294(CCM) (4-20-2009) U.S. DEPARTMENT OF COMMERCE Economics and Statistics Administration U.S. CENSUS BUREAU A. Lister/Interviewer 1. Regional Office/LCO 2. Lister/Interviewer Name CENSUS COVERAGE MEASUREMENT EXIT QUESTIONNAIRE 3. Lister/Interviewer Employee ID 4. Lister/Interviewer Home Telephone Number 5. Effective Date of Termination 2010 Census 6. Reason for Termination (See Section F) B. Record of Contact Date/Time of Contact Interviewer (1) Date Start Time Stop Time (2) Result of Contact (See Section C) Interview Type (See Section D) Comments (3) (4) (5) C. Result of Contact – Use to fill in column 3 above. 1 2 3 4 5 = Ring, no answer = Line was busy = Number was a FAX line = Telephone disconnected = Left message on answering machine/ voicemail 6 = Spoke with someone other than respondent a = left message for respondent b = respondent not accepting calls c = respondent no longer at the number 7 = Spoke with respondent a = conducted interview b = reached cell phone – he/she will call back on land line c = asked to call back on different phone number d = respondent refused interview D. Interview type – Use to fill in Column 4 above. 1 = Completed interview 2 = Partial/Incomplete Interview 3 = Non-Interview, Refusal 4 = Non-Interview, Other 8 = Other – Specify E. If final interview type is Non-interview, Other – please explain reason for noninterview. F. Reason for Termination – Use to fill item A6 above. 1 2 3 4 = Resignation = Lack of work = Term Expired = Unsatisfactory Performance 5 = Misconduct 6 = Other Script for Answering Machines/Nonrespondent: Hello, I’m [Your name] from the U.S. Census Bureau in Washington, D.C. I’m calling to talk to [lister’s/interviewer’s first and last name] to ask a few questions about employment with the Census Bureau. Please call me back at the following toll free number: 1–877–560–7370. Thank you. I look forward to hearing from you. USCENSUSBUREAU [Telephone introduction]: Hello, I would like to speak with [Lister’s/Interviewer’s first and last name]. Hello, I’m from the U.S. Census Bureau in Washington, D.C. We are concerned with the job satisfaction among our 2010 Census Coverage Measurement field staff so we are interviewing a sample of listers/interviewers who have recently left the Census Bureau. I would like to ask you a few questions about why you quit working for the Census Bureau. This information is being collected to determine the reasons for turnover among listers/interviewers, and will be used to develop effective policies and procedures designed to retain listers/interviewers and reduce turnover. Routine uses of this information will be in accordance with the System of Records Notice that applies to this collection of information. The information will be protected from disclosure under the Freedom of Information Act (5 U.S.C. section 552) and the Privacy Act (5 U.S.C. section 552a) to the extent provided by law. This survey is voluntary and will only take about ten minutes. The OMB control number, 0607-0404 expires on 02/29/2012. The Census Bureau may not conduct or sponsor, and a person is not required to respond to, the information collection unless it displays a currently valid OMB control number. Section 1 – REASONS FOR TURNOVER 1. Which of the following operations did you work on? Please answer "Yes" or "No" after I read each one. Yes No a. Census Coverage Measurement (CCM) Independent Listing b. Census Coverage Measurement (CCM) Initial Housing Unit Followup c. Census Coverage Measurement (CCM) Person Interview d. Census Coverage Measurement (CCM) Person Followup e. Census Coverage Measurement (CCM) Final Housing Unit Followup 4. If you had been asked, would you have continued with similar work at your same location? (Mark (X) only one.) 1 1 2 1 2 1 2 1 2 1 2 2 3 5. If you had been asked, would you have worked at other tasks for Census? (Mark (X) only one.) 1 Yes No 2 Not sure 3 If item a is yes, go to question 2 If item b is yes, go to question 18 If item c is yes, go to question 34 If item d is yes, go to question 53 If item e is yes, go to question 69 If both question 4 and question 5 are "No", continue to question 6. If only question 4 is "Yes" and question 5 is "No", go to question 7. Otherwise, go to question 11a. 6. Which of the following reasons describe why you would have turned down an offer to continue working for the Census Bureau had you been asked? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) 2. While working on Census Coverage Measurement (CCM) Independent Listing, which of the following jobs were you assigned? Please answer "Yes" or "No" after I read each one. Did you work as a . . .? Yes No a. b. c. d. e. f. Lister Quality Control Lister Crew Leader Quality Control Crew Leader Crew Leader Assistant Quality Control Crew Leader Assistant 1 2 1 2 1 2 1 2 1 2 1 2 Yes No 3. Which of the following statements most closely describes your employment situation with Census? (Read each response category. Mark (X) only one.) 1 2 3 4 5 6 Yes No Not sure You completed your assignment and were not asked to perform additional work or were told there was no additional work available – Go to question 4 You completed your assignment and turned down an offer to perform other Census tasks – Go to question 7 You quit before your assignment was completed – Go to question 8 You were asked to leave before your assignment was complete – Go to question 11a You left during training – Go to question 13a You completed training, but quit before doing any work – Go to question 13a a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area Go to question 9. FORM BC-1294(CCM) (4-20-2009) Page 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 7. Which of the following reasons describe why you 9. Out of the reasons you just mentioned, which turned down (or would have turned down) an offer to perform other tasks for the Census Bureau? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) reason is the most important to you? (Read each item. Mark (X) one box for each item.) 1 2 Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 3 4 5 6 7 8 9 10 11 1 2 1 2 1 2 1 2 12 You had earned enough money You had another job and it was too burdensome to work the Census job, in addition to another job You wanted to spend more time at non-work related activities You did not like the working conditions You thought the pay was too low to continue You did not like the overtime policy You needed time for family/personal responsibilities You had transportation problems You were concerned about the effect this job would have on your benefits (such as TANF, retirement) You did not like your supervisor You did not like interacting with respondents Work was finished in your immediate area and you did not wish to work in another area It item d is marked in questions 6, 7 or 8, or item 4 is marked in question 9, continue with question 10. Otherwise, go to question 11a. 10. Which of the following working conditions did you dislike? Please answer "Yes" or "No." Was it . . .? (Read each item. Mark (X) one box for each item.) Go to question 9. 8. Which of the following reasons describe why you Yes No quit working for the Census Bureau before your assignment was completed? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) a. b. c. d. Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area FORM BC-1294(CCM) (4-20-2009) 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Page 3 Working on the weekends Working in the evenings Working on holidays Performing the job’s physical requirements (i.e., walking, climbing stairs, and carrying interviewing materials) e. Working in an unsafe environment (e.g., high crime areas, loose dogs) f. Trying to find respondents when they are at home g. Reading and using Census maps h. Working in all types of weather i. Filling out your timesheets j. Too much pressure to perform the amount of work expected k. Your crew leader/crew leader assistant l. Changes in performance expectations m. The overtime policy n. Not being able to go back to work on Census after working on CCM 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 o. Other – Explain 1 2 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 11a. I’m going to read you a list of Census Coverage 12. The following questions are about your Measurement Independent Listing job tasks. As I supervisor. Were you very satisfied, somewhat read each task, tell me how satisfied you were satisfied, neither satisfied nor dissatisfied, with the guidance and training you received to somewhat dissatisfied, or very dissatisfied perform that job task. Were you very satisfied, with . . .? (Please read each item. Circle one response for somewhat satisfied, neither satisfied nor each item. If necessary, re-read the response categories dissatisfied, somewhat dissatisfied, or very very satisfied, somewhat satisfied, neither satisfied nor dissatisfied with the guidance and training dissatisfied, somewhat dissatisfied, or very dissatisfied) received to help you during listing . . .? (Read each NEITHER item. Circle one response for each item. If necessary, re-read SOMEVERY VERY SOME- SATISFIED the answer categories - very satisfied, somewhat satisfied, WHAT DISSATISFIED WHAT NOR neither satisfied nor dissatisfied, somewhat dissatisfied, or DISSATISFIED SATISFIED DISvery dissatisfied) SATISFIED VERY SATISFIED 1. Using CCM maps to locate your assignment 2. Map spotting addresses 3. Listing addresses in the listing book 4. Listing multi unit addresses 5. Listing mobile homes NEITHER SATISFIED SOME- VERY SOME- SATISFIED WHAT DISWHAT NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 11b. I’m now going to read you another list of Census Coverage Measurement Independent Listing job tasks. As I read each job task, please tell me how easy or difficult the task was for you? Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very difficult for you to . . .? (Read each item. Circle one response for each item. If necessary, re-read the answer categories; very difficult, somewhat difficult, neither difficult nor easy, somewhat easy, or very easy.) NEITHER VERY SOMEWHAT DIFFICULT SOMEWHAT VERY DIFFICULT DIFFICULT NOR EASY EASY EASY 1. Use the maps to locate addresses 1 2. Fill out your time 1 sheet 3. Perform the physical tasks such as: walking, climbing stairs, 1 etc. 4. Meet your supervisor’s goals for the number of cases completed 1 5. Meet your supervisor’s goals for the accuracy of the cases completed 1 FORM BC-1294(CCM) (4-20-2009) 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 a. The availability of your supervisor 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 i. Your daily meeting with your 1 supervisor 2 3 4 5 j. Your supervisor’s granting of approval for overtime work 2 3 4 5 b. Your supervisor’s ability to help you resolve work-related problems c. Communication between you and your supervisor d. Your supervisor’s knowledge of conducting listing e. Your supervisor’s knowledge of how to use the maps f. Your supervisor’s monitoring of the accuracy of the information you entered into the listing book g. Your supervisor’s monitoring of the total number of hours you worked h. Your supervisor’s monitoring of your progress in completing your work Page 4 1 Section 1 – REASONS FOR TURNOVER – Continued 13a. Now I’m going to ask your opinion about the Census Coverage Measurement Independent Listing training you received. Do you think the amount of time allocated for the training was too short, too long, or about right? (Mark (X) one only.) 1 2 3 15c. How useful was the practice FIELD WORK portion of training? Was it very useful, somewhat useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.) 1 Too short Too long Right length 2 3 4 5 Very useful Somewhat useful Neither useful nor useless Somewhat useless Very useless 13b. About how many hours of classroom training did you receive? (Enter a whole number.) 16. Which of the following most closely describes the main reason why you quit before or right after completing training? (Read each item. Mark (X) one only.) 13c. Was your training PRIMARILY during regular a. You had transportation problems business hours or during the evening? b. You had family/personal responsibilities (Mark (X) one only.) c. You didn’t feel prepared to do the job or were 1 Regular business hours afraid you couldn’t do it 2 Evening d. You didn’t realize what the job would entail e. You had another job offer/You took another job f. You couldn’t work the required number of hours 13d. Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very difficult for g. You didn’t like the area you were going to be you to schedule your time so that you could attend assigned the classroom training? (Mark (X) one only.) h. You were concerned about the effect on your benefits (e.g., TANF) 1 Very easy i. You did not like the idea of having to be 2 Somewhat easy fingerprinted for the job 3 Neither easy nor difficult 4 j. Other – Specify Somewhat difficult 5 Very difficult Skip to page 22 and read the "Thank You" paragraph ________ hours of training 14. Do you think there were too few, too many, or about the right number of opportunities to participate in Census Coverage Measurement Independent Listing practice exercises before Census Coverage Measurement listing production work began? (Mark (X) one only.) 1 2 3 4 Too few Too many About the right number Not applicable, did not complete any classroom practice exercise 17. Approximately how many housing units did you list? (Enter a whole number. Probe if necessary.) ________ Number of housing units listed 888 Skip to page 22 and read the "Thank You" paragraph 15a. Was practice FIELD WORK part of your training? (Mark (X) one only.) 1 2 3 Yes No – Go to question 16 Don’t know/Don’t remember – Go to question 16 15b. Do you think the amount of time allocated for the practice FIELD WORK portion of training was too short, too long, or about right? (Mark (X) one only.) 1 2 3 Too short Too long Right length FORM BC-1294(CCM) (4-20-2009) Don’t remember Page 5 Section 1 – REASONS FOR TURNOVER – Continued 18. While working on Census Coverage Measurement (CCM) Initial Housing Unit Followup, which of the following jobs were you assigned? Please answer "Yes" or "No" after I read each one. Did you work as a(n) . . .? Yes No a. Interviewer b. Quality Control Interviewer c. Crew Leader d. Quality Control Crew Leader e. Crew Leader Assistant f. Quality Control Crew Leader Assistant 1 2 1 2 1 2 1 2 1 2 1 2 22. Which of the following reasons describe why you turned down (or would have turned down) an offer to continue working for the Census Bureau had you been asked? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area 19. Which of the following statements most closely describes your employment situation with Census? (Read each response category. Mark (X) only one.) 1 2 3 4 5 6 You completed your assignment and were not asked to perform additional work or were told there was no additional work available – Go to question 20 You completed your assignment and turned down an offer to perform other Census tasks – Go to question 23 You quit before your assignment was completed – Go to question 24 You were asked to leave before your assignment was completed – Go to question 27a You left during training – Go to question 29a You completed training, but quit before doing any additional work – Go to question 29a 20. If you had been asked, would you have continued with similar work at your same location? (Mark (X) only one.) 1 2 3 Yes No Not sure 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Go to question 25 23. Which of the following reasons describe why you turned down (or would have turned down) an offer to perform other tasks for the Census Bureau? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area 21. If you had been asked, would you have worked at other tasks for Census? (Mark (X) only one.) 1 Yes No 2 Not sure 3 If both question 20 and question 21 are "No", continue to question 22. If only question 20 is "Yes" and question 21 is "No", go to question 23. Otherwise, go to question 27a. Go to question 25 FORM BC-1294(CCM) (4-20-2009) 1 Page 6 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 24. Which of the following reasons describe why you quit working for the Census Bureau before your assignment was completed? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) 26. Which of the following working conditions did you dislike? Please answer "Yes" or "No." Was it . . .? (Read each item. Mark (X) one box for each item.) Yes No Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Go to question 25 25. Out of the reasons you just mentioned, which reason is the most important to you? (Read each item. Mark (X) one box for each item.) 1 2 3 4 5 6 7 8 9 10 11 12 You had earned enough money You had another job and it was too burdensome to work the Census job, in addition to another job You wanted to spend more time at non-work related activities You did not like the working conditions You thought the pay was too low to continue You did not like the overtime policy You needed time for family/personal responsibilities You had transportation problems You were concerned about the effect this job would have on your benefits (such as TANF, retirement) You did not like your supervisor You did not like interacting with respondents Work was finished in your immediate area and you did not wish to work in another area If item d is marked in questions 22, 23 or 24, or item 4 is marked in question 25, continue with question 26. Otherwise, go to question 27a. FORM BC-1294(CCM) (4-20-2009) Page 7 a. Working on the weekends b. Working in the evenings c. Working on holidays d. Performing the job’s physical requirements (i.e., walking, climbing stairs, and carrying interviewing materials.) e. Working in an unsafe environment (e.g., high crime areas, loose dogs) f. Trying to find respondents when they are at home g. Reading and using Census maps h. Working in all types of weather i. Filling out your timesheets j. Too much pressure to perform the amount of work expected k. Your crew leader/crew leader assistant l. Changes in performance expectations m.The overtime policy n. Not being able to go back to work on Census after working on CCM 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 o. Other – Explain 1 2 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 27a. I’m going to read you a list of Census Coverage 28. The following questions are about your Measurement (CCM) Initial Housing Unit Followup supervisor. Were you very satisfied, somewhat job tasks. As I read each task, tell me how satisfied, neither satisfied nor dissatisfied, satisfied you were with the guidance and training somewhat dissatisfied, or very dissatisfied you received to perform that job task. Were you with . . .? (Please read each item. Circle one response for very satisfied, somewhat satisfied, neither each item. If necessary, re-read the response categories satisfied nor dissatisfied, somewhat dissatisfied, very satisfied, somewhat satisfied, neither satisfied nor or very dissatisfied with the guidance and training dissatisfied, somewhat dissatisfied, or very dissatisfied) received to help you during initial housing unit NEITHER followup . . .? (Read each item. Circle one response for SOMEVERY VERY SOME- SATISFIED each item. If necessary, re-read the answer categories - very WHAT DISSATISFIED WHAT NOR satisfied, somewhat satisfied, neither satisfied nor DISSATISFIED SATISFIED DISdissatisfied, somewhat dissatisfied, or very dissatisfied) SATISFIED VERY SATISFIED 1. Using CCM maps to locate your assignment 2. Using the followup questionnaire 3. Following the skip patterns on the questionnaire 4. Resolving possible Group Quarters 5. Adding Map spots to CCM maps NEITHER SATISFIED SOME- VERY SOME- SATISFIED WHAT DISWHAT NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 27b. I’m now going to read you another list of Census Coverage Measurement Initial Housing Unit Followup job tasks. As I read each job task, please tell me how easy or difficult the task was for you? Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very difficult for you to . . .? (Read each item. Circle one response for each item. If necessary, re-read the answer categories; very difficult, somewhat difficult, neither difficult nor easy, somewhat easy, or very easy.) NEITHER VERY SOMEWHAT DIFFICULT SOMEWHAT VERY DIFFICULT DIFFICULT NOR EASY EASY EASY 1. Use the maps to locate addresses 2. Fill out your time sheet 3. Perform the physical tasks such as: walking, climbing stairs, etc. 4. Meet your supervisor’s goals for the number of cases completed 5. Meet your supervisor’s goals for the accuracy of the cases completed FORM BC-1294(CCM) (4-20-2009) 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 a. The availability of your supervisor 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 i. Your daily meeting with your 1 supervisor 2 3 4 5 j. Your supervisor’s granting of approval for overtime work 2 3 4 5 b. Your supervisor’s ability to help you resolve work-related problems c. Communication between you and your supervisor d. Your supervisor’s knowledge of conducting listing e. Your supervisor’s knowledge of how to use the maps f. Your supervisor’s monitoring of the accuracy of the information you entered into the listing book g. Your supervisor’s monitoring of the total number of hours you worked h. Your supervisor’s monitoring of your progress in completing your work Page 8 1 Section 1 – REASONS FOR TURNOVER – Continued 29a. Now I’m going to ask your opinion about the Census Coverage Measurement Initial Housing Unit Followup training you received. Do you think the amount of time allocated for the training was too short, too long, or about right? (Mark (X) one only.) 1 2 3 31c. How useful was the practice FIELD WORK portion of training? Was it very useful, somewhat useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.) 1 2 Too short Too long Right length 3 4 5 Very useful Somewhat useful Neither useful nor useless Somewhat useless Very useless 29b. About how many hours of classroom training did you receive? (Enter a whole number.) 32. Which of the following most closely describes the main reason why you quit before or right after completing training? (Read each item. ________ hours of training Mark (X) one only.) a. You had transportation problems 29c. Was your training PRIMARILY during regular b. You had family/personal responsibilities business hours or during the evening? c. You didn’t feel prepared to do the job or were (Mark (X) one only.) afraid you couldn’t do it 1 Regular business hours d. You didn’t realize what the job would entail 2 Evening e. You had another job offer/You took another job f. You couldn’t work the required number of hours g. You didn’t like the area you were going to be 29d. Was it very easy, somewhat easy, neither easy nor assigned difficult, somewhat difficult, or very difficult for you to schedule your time so that you could attend h. You were concerned about the effect on your the classroom training? (Mark (X) one only.) benefits (e.g., TANF) i. You did not like the idea of having to be 1 Very easy fingerprinted for the job 2 Somewhat easy 3 Neither easy nor difficult j. Other – Specify 4 Somewhat difficult 5 Very difficult Skip to page 22 and read the "Thank You" paragraph 30. Do you think there were too few, too many, or about the right number of opportunities to participate in Census Coverage Measurement Initial Housing Unit Followup practice exercises before Census Coverage Measurement Housing Unit Followup production work began? (Mark (X) one only.) 1 2 3 4 33. Approximately how many housing unit followup cases did you complete? (Enter a whole number. Probe if necessary.) ________ Number of followup cases completed 888 Too few Too many About the right number Not applicable, did not complete any classroom practice exercise Skip to page 22 and read the "Thank You" paragraph 31a. Was practice FIELD WORK part of your training? (Mark (X) one only.) 1 2 3 Yes No – Go to question 32 Don’t know/Don’t remember – Go to question 32 31b. Do you think the amount of time allocated for the practice FIELD WORK portion of training was too short, too long, or about right? (Mark (X) one only.) 1 2 3 Too short Too long Right length FORM BC-1294(CCM) (4-20-2009) Don’t remember Page 9 Section 1 – REASONS FOR TURNOVER – Continued 34. While working on Census Coverage Measurement (CCM) Person Interview, which of the following jobs were you assigned? Please answer "Yes" or "No" after I read each one. Did you work as a(n) . . .? Yes No a. Interviewer b. Quality Control Interviewer c. Crew Leader d. Quality Control Crew Leader e. Crew Leader Assistant f. Quality Control Crew Leader Assistant 1 2 1 2 1 2 1 2 1 2 1 2 38. Which of the following reasons describe why you would have turned down an offer to continue working for the Census Bureau had you been asked? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like or had difficult using the laptop to conduct interviews e. You did not like the working conditions f. You did not like the overtime policy g. You thought the pay was too low to continue h. You needed time for family/personal responsibilities i. You had transportation problems j. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) k. You did not like your supervisor l. You did not like interacting with respondents m. Work was finished in your immediate area and you did not wish to work in another area 35. Which of the following statements most closely describes your employment situation with Census? (Read each response category. Mark (X) only one.) 1 2 3 4 5 6 You completed your assignment and were not asked to perform additional work or were told there was no additional work available – Go to question 36 You completed your assignment and turned down an offer to perform other Census tasks – Go to question 39 You quit before your assignment was completed – Go to question 40 You were asked to leave before your assignment was completed – Go to question 43a You left during training – Go to question 47a You completed training, but quit before doing any additional work – Go to question 47a 36. If you had been asked, would you have continued with similar work at your same location? (Mark (X) only one.) 1 2 3 Yes No Not sure 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Go to question 41 39. Which of the following reasons describe why you turned down (or would have turned down) an offer to perform other tasks for the Census Bureau? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like or had difficult using the laptop to conduct interviews e. You did not like the working conditions f. You did not like the overtime policy g. You thought the pay was too low to continue h. You needed time for family/personal responsibilities i. You had transportation problems j. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) k. You did not like your supervisor l. You did not like interacting with respondents m. Work was finished in your immediate area and you did not wish to work in another area 37. If you had been asked, would you have worked at other tasks for Census? (Mark (X) only one.) 1 Yes No 2 Not sure 3 If both question 36 and question 37 are "No", continue to question 38. If only question 36 is "Yes" and question 37 is "No", go to question 39. Otherwise, go to question 43a. Go to question 41 FORM BC-1294(CCM) (4-20-2009) 1 Page 10 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 40. Which of the following reasons describe why you quit working for the Census Bureau before your assignment was completed? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) 42. Which of the following working conditions did you dislike? Please answer "Yes" or "No." Was it . . .? (Read each item. Mark (X) one box for each item.) Yes No Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like or had difficult using the laptop to conduct interviews e. You did not like the working conditions f. You did not like the overtime policy g. You thought the pay was too low to continue h. You needed time for family/personal responsibilities i. You had transportation problems j. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) k. You did not like your supervisor l. You did not like interacting with respondents m.Work was finished in your immediate area and you did not wish to work in another area 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Go to question 41 41. Out of the reasons you just mentioned, which reason is the most important to you? (Read each item. Mark (X) one box for each item.) 1 2 3 4 5 6 7 8 9 10 11 12 13 You had earned enough money You had another job and it was too burdensome to work the Census job, in addition to another job You wanted to spend more time at non-work related activities You did not like or had difficult using the laptop to conduct interviews You did not like the working conditions You thought the pay was too low to continue You did not like the overtime policy You needed time for family/personal responsibilities You had transportation problems You were concerned about the effect this job would have on your benefits (such as TANF, retirement) You did not like your supervisor You did not like interacting with respondents Work was finished in your immediate area and you did not wish to work in another area If item e is marked in questions 38, 39 or 40, or item 5 is marked in question 41, continue with question 42. Otherwise, go to question 43a. FORM BC-1294(CCM) (4-20-2009) Page 11 a. Working on the weekends b. Working in the evenings c. Working on holidays d. Performing the job’s physical requirements (i.e., walking, climbing stairs, carrying the laptop and other interviewing materials) e. Working in an unsafe environment (e.g., high crime areas, loose dogs) f. Trying to find respondents when they are at home g. Reading and using Census maps h. Working in all types of weather i. Filling out your timesheets j. Too much pressure to perform the amount of work expected k. Your crew leader/crew leader assistant l. Changes in performance expectations m.The overtime policy n. Not being able to go back to work on Census after working on CCM 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 o. Other – Explain 1 2 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 43a. I’m going to read you a list of Census Coverage Measurement Personal Interview job tasks. As I read each task, tell me how satisfied you were with the guidance and training you received to perform that job task. Were you very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, or very dissatisfied with the guidance and training received to help you during initial housing unit followup . . .? (Read each item. Circle one response for each item. If necessary, re-read the answer categories - very satisfied, somewhat satisfied, neither satisfied nor dissatisfied, somewhat dissatisfied, or very dissatisfied) VERY SATISFIED 1. Using CCM maps to locate your assignment 2. Using the laptop to manage your assignment 3. Using the laptop to conduct interviews 4. Transmit your completed work 5. Correct addresses 6. Update the CCM maps 7. Deal with reluctant respondents NEITHER SOME- VERY SOME- SATISFIED WHAT DISWHAT NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 43b. I’m now going to read you another list of Census Coverage Measurement Personal Interview job tasks. As I read each job task, please tell me how easy or difficult the task was for you? Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very difficult for you to . . .? (Read each item. Circle one response for each item. If necessary, re-read the answer categories; very difficult, somewhat difficult, neither difficult nor easy, somewhat easy, or very easy.) NEITHER VERY SOMEWHAT DIFFICULT SOMEWHAT VERY DIFFICULT DIFFICULT NOR EASY EASY EASY 1. Use the maps to locate addresses 1 2. Fill out your time 1 sheet 3. Perform the physical tasks such as: walking, climbing stairs, etc. 1 4. Meet your supervisor’s goals for the number of cases completed 1 5. Meet your supervisor’s goals for the accuracy of the cases 1 completed 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 2 3 4 5 44. Which of the following did you dislike about using the laptop? Please answer "Yes" or "No." Was it . . .? (Read each item. Mark (X) one box for each item.) Yes No a. Using the laptop to conduct interviews b. Trying to juggle the laptop and the other materials needed for interviewing (e.g., privacy notices) c. Having to transmit from home d. Technical problems with the laptop FORM BC-1294(CCM) (4-20-2009) Page 12 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 45. The following questions are about your supervisor. 46. Now I’m going to ask you about how often you Were you very satisfied, somewhat satisfied, had trouble using the laptop while working. Did neither satisfied nor dissatisfied, somewhat you always, often, sometimes, rarely, or never dissatisfied, or very dissatisfied with . . .? (Please have problems with . . .? (Read each item. read each item. Circle one response for each item. If Circle one response for each item. If necessary, re-read the necessary, re-read the response categories - very satisfied, answer categories always, often, sometimes, rarely, somewhat satisfied, neither satisfied nor dissatisfied, or never) somewhat dissatisfied, or very dissatisfied) VERY SATISFIED a. The availability of your supervisor b. Your supervisor’s ability to help you resolve work-related problems c. Communication between you and your supervisor d. Your supervisor’s knowledge of conducting interviews using the laptop 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 e. Your supervisor’s knowledge of how to use the maps on the laptop 1 f. Your supervisor’s monitoring of the accuracy of the information you entered into the laptop 1 g. Your supervisor’s monitoring of the total number of hours you worked 1 h. Your supervisor’s monitoring of your progress in completing your 1 work i. Your daily meetings with 1 your supervisor j. Your supervisor’s granting of approval for overtime work FORM BC-1294(CCM) (4-20-2009) NEITHER SOMEVERY SOME- SATISFIED WHAT DISWHAT NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED 1 2 2 2 3 3 3 4 4 4 5 5 5 2 3 4 5 2 3 4 5 2 3 4 5 ALWAYS OFTEN a. Reading the information on the screen due to lighting b. Reading the information on the screen due to font size c. Reading the information on the screen due to font style d. Reading the information on the screen due to the color of the print e. The screen going blank too frequently f. Hooking up the modem at home g. Transmitting from home h. Changing the computer battery i. Getting locked out of the computer j. Computer freezing up k. Instrument getting into a loop Page 13 SOMENEVER TIMES RARELY 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 Section 1 – REASONS FOR TURNOVER – Continued 50a. Was practice FIELD WORK part of your training? (Mark (X) one only.) 47a. Now I’m going to ask your opinion about the Census Coverage Measurement Personal Interview training you received. Do you think the amount of time allocated for the training was too short, too long, or about right? (Mark (X) one only.) 1 2 3 1 2 3 Too short Too long Right length 50b. Do you think the amount of time allocated for the practice FIELD WORK portion of training was too short, too long or about right? (Mark (X) one only.) 47b. About how many hours of classroom training did you receive? (Enter a whole number.) 1 2 ________ hours of training 3 47c. Was your training PRIMARILY during regular business hours or during the evening? (Mark (X) one only.) 1 2 Regular business hours Evening 1 3 47d. Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very difficult for you to schedule your time so that you could attend the classroom training? (Mark (X) one only.) 2 3 4 5 Very easy Somewhat easy Neither easy nor difficult Somewhat difficult Very difficult 48. How useful were the in-class practice interviews in helping to prepare you to conduct the Census Coverage Measurement Personal Interviews using the laptop? Were they very useful, somewhat useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.) 1 2 3 4 5 6 Very useful Somewhat useful Neither useful nor useless Somewhat useless Very useless Not applicable, did not complete any classroom practice exercises Too short Too long Right length 50c. How useful was the practice FIELD WORK portion of training? Was it very useful, somewhat useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.) 2 1 Yes No – Go to question 51 Don’t know/Don’t remember – Go to question 51 4 5 Very useful Somewhat useful Neither useful nor useless Somewhat useless Very useless 51. Which of the following most closely describes the main reason why you quit before or right after completing training? (Read each item. Mark (X) one only.) a. You had transportation problems b. You had family/personal responsibilities c. You didn’t feel prepared to do the job or were afraid you couldn’t do it d. You didn’t realize what the job would entail e. You had another job offer/You took another job f. You couldn’t work the required number of hours g. You didn’t like the area you were going to be assigned h. You were concerned about the effect on your benefits (e.g., TANF) i. You did not like the idea of having to be fingerprinted for the job j. Other – Specify Skip to page 22 and read the "Thank You" paragraph 49. Do you think there were too few, too many, or about the right number of opportunities to 52. Approximately how many interviews did you participate in Census Coverage Measurement complete? (Enter a whole number. Probe if necessary.) Personal Interview practice exercises before Census Coverage Measurement Personal Interview production work began? (Mark (X) one only.) ________ Number of interviews completed 1 Too few Don’t remember 888 2 Too many 3 About the right number Not applicable, did not complete any classroom practice 4 Skip to page 22 and read the "Thank You" paragraph exercise FORM BC-1294(CCM) (4-20-2009) Page 14 Section 1 – REASONS FOR TURNOVER – Continued 53. While working on Census Coverage Measurement (CCM) Person Followup, which of the following jobs were you assigned? Please answer "Yes" or "No" after I read each one. Did you work as a(n) . . .? Yes No a. Interviewer b. Quality Control Interviewer c. Crew Leader d. Quality Control Crew Leader e. Crew Leader Assistant f. Quality Control Crew Leader Assistant 1 2 1 2 1 2 1 2 1 2 1 2 57. Which of the following reasons describe why you would have turned down an offer to continue working for the Census Bureau had you been asked? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area 54. Which of the following statements most closely describes your employment situation with Census? (Read each response category. Mark (X) only one.) 1 2 3 4 5 6 You completed your assignment and were not asked to perform additional work or were told there was no additional work available – Go to question 55 You completed your assignment and turned down an offer to perform other Census tasks – Go to question 58 You quit before your assignment was completed – Go to question 59 You were asked to leave before your assignment was completed – Go to question 62a You left during training – Go to question 64a You completed training, but quit before doing any additional work – Go to question 64a 55. If you had been asked, would you have continued with similar work at your same location? (Mark (X) only one.) 1 2 3 Yes No Not sure 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Go to question 60 58. Which of the following reasons describe why you turned down (or would have turned down) an offer to perform other tasks for the Census Bureau? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area 56. If you had been asked, would you have worked at other tasks for Census? (Mark (X) only one.) 1 Yes No 2 Not sure 3 If both question 55 and question 56 are "No", continue to question 57. If only question 55 is "Yes" and question 56 is "No", go to question 58. Otherwise, go to question 62a. Go to question 60 FORM BC-1294(CCM) (4-20-2009) 1 Page 15 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 59. Which of the following reasons describe why you quit working for the Census Bureau before your assignment was completed? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) 61. Which of the following working conditions did you dislike? Please answer "Yes" or "No." Was it . . .? (Read each item. Mark (X) one box for each item.) Yes No Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Go to question 60 60. Out of the reasons you just mentioned, which reason is the most important to you? (Read each item. Mark (X) one box for each item.) 1 2 3 4 5 6 7 8 9 10 11 12 You had earned enough money You had another job and it was too burdensome to work the Census job, in addition to another job You wanted to spend more time at non-work related activities You did not like the working conditions You thought the pay was too low to continue You did not like the overtime policy You needed time for family/personal responsibilities You had transportation problems You were concerned about the effect this job would have on your benefits (such as TANF, retirement) You did not like your supervisor You did not like interacting with respondents Work was finished in your immediate area and you did not wish to work in another area If item f is marked in questions 57, 58 or 59, or item 4 is marked in question 60, continue with question 61. Otherwise, go to question 62a. FORM BC-1294(CCM) (4-20-2009) Page 16 a. Working on the weekends b. Working in the evenings c. Working on holidays d. Performing the job’s physical requirements (i.e., walking, climbing stairs, and carrying interviewing materials.) e. Working in an unsafe environment (e.g., high crime areas, loose dogs) f. Trying to find respondents when they are at home g. Reading and using Census maps h. Working in all types of weather i. Filling out your timesheets j. Too much pressure to perform the amount of work expected k. Your crew leader/crew leader assistant l. Changes in performance expectations m.The overtime policy n. Not being able to go back to work on Census after working on CCM 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 o. Other – Explain 1 2 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 62a. I’m going to read you a list of Census Coverage 63. The following questions are about your Measurement Person Followup job tasks. As I read supervisor. Were you very satisfied, somewhat each task, tell me how satisfied you were with the satisfied, neither satisfied nor dissatisfied, guidance and training you received to perform somewhat dissatisfied, or very dissatisfied that job task. Were you very satisfied, somewhat with . . .? (Please read each item. Circle one response for satisfied, neither satisfied nor dissatisfied, each item. If necessary, re-read the response categories somewhat dissatisfied, or very dissatisfied with very satisfied, somewhat satisfied, neither satisfied nor the guidance and training received to help you dissatisfied, somewhat dissatisfied, or very dissatisfied) during listing . . .? (Read each item. Circle one response NEITHER for each item. If necessary, re-read the answer categories SOMEVERY VERY SOME- SATISFIED very satisfied, somewhat satisfied, neither satisfied nor WHAT DISSATISFIED WHAT NOR dissatisfied, somewhat dissatisfied, or very dissatisfied) DISSATISFIED VERY SATISFIED 1. Using CCM maps to locate your assignment 2. Map conducting interviews using the followup questionnaire 3. Following the skip patterns 4. Dealing with reluctant respondents NEITHER SOME- VERY SOME- SATISFIED WHAT DISWHAT NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED 2 1 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 62b. I’m now going to read you another list of Census Coverage Measurement Person Followup job tasks. As I read each job task, please tell me how easy or difficult the task was for you? Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very difficult for you to . . .? (Read each item. Circle one response for each item. If necessary, re-read the answer categories; very difficult, somewhat difficult, neither difficult nor easy, somewhat easy, or very easy.) NEITHER VERY SOMEWHAT DIFFICULT SOMEWHAT VERY DIFFICULT DIFFICULT NOR EASY EASY EASY 1. Use the maps to locate addresses 2. Fill out your time sheet 3. Perform the physical tasks such as: walking, climbing stairs, etc. 1 2 3 4 5 1 2 3 4 5 1 4. Meet your supervisor’s goals for the number of cases completed 1 5. Meet your supervisor’s goals for the accuracy of the cases completed 1 FORM BC-1294(CCM) (4-20-2009) 2 3 4 5 2 3 4 5 2 3 4 5 a. The availability of your supervisor SATISFIED DISSATISFIED SATISFIED 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 i. Your daily meeting with your 1 supervisor 2 3 4 5 j. Your supervisor’s granting of approval for overtime work 2 3 4 5 b. Your supervisor’s ability to help you resolve work-related problems c. Communication between you and your supervisor d. Your supervisor’s knowledge of conducting listing e. Your supervisor’s knowledge of how to use the maps f. Your supervisor’s monitoring of the accuracy of the information you entered into the listing book g. Your supervisor’s monitoring of the total number of hours you worked h. Your supervisor’s monitoring of your progress in completing your work Page 17 1 Section 1 – REASONS FOR TURNOVER – Continued 64a. Now I’m going to ask your opinion about the Census Coverage Measurement Person Followup training you received. Do you think the amount of time allocated for the training was too short, too long, or about right? (Mark (X) one only.) 1 2 3 66c. How useful was the practice FIELD WORK portion of training? Was it very useful, somewhat useful, neither useful nor useless, somewhat useless, or very useless? (Mark (X) one only.) 1 Too short Too long Right length 2 3 4 5 64b. About how many hours of classroom training did you receive? (Enter a whole number.) ________ hours of training 64c. Was your training PRIMARILY during regular business hours or during the evening? (Mark (X) one only.) 1 Very useful Somewhat useful Neither useful nor useless Somewhat useless Very useless 67. Approximately how many followup interviews did you complete? (Enter a whole number. Probe if necessary.) ________ Number of followup interviews completed 888 Don’t remember Regular business hours Evening 68. Which of the following most closely describes the main reason why you quit before or right after completing training? (Read each item. 64d. Was it very easy, somewhat easy, neither easy nor Mark (X) one only.) difficult, somewhat difficult, or very difficult for a. You had transportation problems you to schedule your time so that you could attend b. You had family/personal responsibilities the classroom training? (Mark (X) one only.) c. You didn’t feel prepared to do the job or were 1 Very easy afraid you couldn’t do it 2 Somewhat easy d. You didn’t realize what the job would entail 3 Neither easy nor difficult e. You had another job offer/You took another job 4 Somewhat difficult f. You couldn’t work the required number of hours 5 Very difficult g. You didn’t like the area you were going to be assigned h. You were concerned about the effect on your 65. Do you think there were too few, too many, or benefits (e.g., TANF) about the right number of opportunities to i. You did not like the idea of having to be participate in Census Coverage Measurement fingerprinted for the job Person Followup practice exercises before Census Coverage Measurement Person Followup j. Other – Specify production work began? (Mark (X) one only.) 2 1 2 3 4 Too few Too many About the right number Not applicable, did not complete any classroom practice exercise Skip to page 22 and read the "Thank You" paragraph 66a. Was practice FIELD WORK part of your training? (Mark (X) one only.) 1 2 3 Yes No – Go to question 67 Don’t know/Don’t remember – Go to question 67 66b. Do you think the amount of time allocated for the practice FIELD WORK portion of training was too short, too long, or about right? (Mark (X) one only.) 1 2 3 Too short Too long Right length FORM BC-1294(CCM) (4-20-2009) Page 18 Section 1 – REASONS FOR TURNOVER – Continued 69. While working on Census Coverage Measurement (CCM) Final Housing Unit Followup, which of the following jobs were you assigned? Please answer "Yes" or "No" after I read each one. Did you work as a(n) . . .? Yes No a. Interviewer b. Quality Control Interviewer c. Crew Leader d. Quality Control Crew Leader e. Crew Leader Assistant f. Quality Control Crew Leader Assistant 1 2 1 2 1 2 1 2 1 2 1 2 73. Which of the following reasons describe why you would have turned down an offer to continue working for the Census Bureau had you been asked? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area 70. Which of the following statements most closely describes your employment situation with Census? (Read each response category. Mark (X) only one.) 1 2 3 4 5 6 You completed your assignment and were not asked to perform additional work or were told there was no additional work available – Go to question 71 You completed your assignment and turned down an offer to perform other Census tasks – Go to question 74 You quit before your assignment was completed – Go to question 75 You were asked to leave before your assignment was completed – Go to question 78a You left during training – Go to question 80a You completed training, but quit before doing any additional work – Go to question 80a 71. If you had been asked, would you have continued with similar work at your same location? (Mark (X) only one.) 1 2 3 Yes No Not sure 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Go to question 76 74. Which of the following reasons describe why you would have turned down an offer to perform other tasks for the Census Bureau? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area 72. If you had been asked, would you have worked at other tasks for Census? (Mark (X) only one.) 1 Yes No 2 Not sure 3 If both question 71 and question 72 are "No", continue to question 73. If only question 71 is "Yes" and question 72 is "No", go to question 74. Otherwise, go to question 78a. Go to question 76 FORM BC-1294(CCM) (4-20-2009) 1 Page 19 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 75. Which of the following reasons describe why you quit working for the Census Bureau before your assignment was completed? Please answer "Yes" or "No." Was it because . . .? (Read each item. Mark (X) one box for each item.) 77. Which of the following working conditions did you dislike? Please answer "Yes" or "No." Was it . . .? (Read each item. Mark (X) one box for each item.) Yes No a. b. c. d. Yes No a. You had earned enough money b. You had another job and it was too burdensome to work the Census job, in addition to another job c. You wanted to spend more time at non-work related activities d. You did not like the working conditions e. You thought the pay was too low to continue f. You did not like the overtime policy g. You needed time for family/personal responsibilities h. You had transportation problems i. You were concerned about the effect this job would have on your benefits (such as TANF, retirement) j. You did not like your supervisor k. You did not like interacting with respondents l. Work was finished in your immediate area and you did not wish to work in another area 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 Go to question 76 76. Out of the reasons you just mentioned, which reason is the most important to you? (Read each item. Mark (X) one box for each item.) 1 2 3 4 5 6 7 8 9 10 11 12 You had earned enough money You had another job and it was too burdensome to work the Census job, in addition to another job You wanted to spend more time at non-work related activities You did not like the working conditions You thought the pay was too low to continue You did not like the overtime policy You needed time for family/personal responsibilities You had transportation problems You were concerned about the effect this job would have on your benefits (such as TANF, retirement) You did not like your supervisor You did not like interacting with respondents Work was finished in your immediate area and you did not wish to work in another area If item f is marked in questions 73, 74 or 75, or item 4 is marked in question 76, continue with question 77. Otherwise, go to question 78a. FORM BC-1294(CCM) (4-20-2009) Page 20 Working on the weekends Working in the evenings Working on holidays Performing the job’s physical requirements (i.e., walking, climbing stairs, and carrying interviewing materials.) e. Working in an unsafe environment (e.g., high crime areas, loose dogs) f. Trying to find respondents when they are at home g. Reading and using Census maps h. Working in all types of weather i. Filling out your timesheets j. Too much pressure to perform the amount of work expected k. Your crew leader/crew leader assistant l. Changes in performance expectations m. The overtime policy n. Not being able to go back to work on Census after working on CCM 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 1 2 o. Other – Explain 1 2 1 2 1 2 1 2 1 2 1 2 Section 1 – REASONS FOR TURNOVER – Continued 78a. I’m going to read you a list of Census Coverage 79. The following questions are about your Measurement (CCM) Final Housing Unit Followup supervisor. Were you very satisfied, somewhat job tasks. As I read each task, tell me how satisfied, neither satisfied nor dissatisfied, satisfied you were with the guidance and training somewhat dissatisfied, or very dissatisfied you received to perform that job task. Were you with . . .? (Please read each item. Circle one response for very satisfied, somewhat satisfied, neither each item. If necessary, re-read the response categories satisfied nor dissatisfied, somewhat dissatisfied, very satisfied, somewhat satisfied, neither satisfied nor or very dissatisfied with the guidance and training dissatisfied, somewhat dissatisfied, or very dissatisfied) received to help you during initial housing unit NEITHER followup . . .? (Read each item. Circle one response for SOMEVERY VERY SOME- SATISFIED each item. If necessary, re-read the answer categories - very WHAT DISSATISFIED WHAT NOR satisfied, somewhat satisfied, neither satisfied nor DISSATISFIED SATISFIED DISdissatisfied, somewhat dissatisfied, or very dissatisfied) SATISFIED VERY SATISFIED a. Using the followup questionnaire b. Following the skip patterns on the questionnaire c. Resolving possible Group Quarters NEITHER SATISFIED SOME- VERY SOME- SATISFIED WHAT DISWHAT NOR DISDISSATISFIED SATISFIED SATISFIED SATISFIED 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 5 i. Your daily meeting with your 1 supervisor 2 3 4 5 j. Your supervisor’s granting of approval for overtime work 2 3 4 5 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 78b. I’m now going to read you another list of Census Coverage Measurement Final Housing Unit Followup job tasks. As I read each job task, please tell me how easy or difficult the task was for you? Was it very easy, somewhat easy, neither easy nor difficult, somewhat difficult, or very difficult for you to . . .? (Read each item. Circle one response for each item. If necessary, re-read the answer categories; very difficult, somewhat difficult, neither difficult nor easy, somewhat easy, or very easy.) NEITHER VERY SOMEWHAT DIFFICULT SOMEWHAT VERY DIFFICULT DIFFICULT NOR EASY EASY EASY a. Use the maps to locate addresses b. Fill out your time sheet c. Perform the physical tasks such as: walking, climbing stairs, etc. d. Meet with your supervisor’s goals for the number of cases completed e. Meet your supervisor’s goals for the accuracy of the cases completed FORM BC-1294(CCM) (4-20-2009) 1 2 3 4 5 1 2 3 4 5 1 2 3 4 a. The availability of your supervisor 1 2 3 4 5 1 2 3 4 5 b. Your supervisor’s ability to help you resolve work-related problems c. Communication between you and your supervisor d. Your supervisor’s knowledge of conducting listing e. Your supervisor’s knowledge of how to use the maps f. Your supervisor’s monitoring of the accuracy of the information you entered into the listing book g. Your supervisor’s monitoring of the total number of hours you worked h. Your supervisor’s monitoring of your progress in completing your work Page 21 1 Section 1 – REASONS FOR TURNOVER – Continued 80a. Now I’m going to ask your opinion about the 82c. How useful was the practice FIELD WORK portion Census Coverage Measurement Final Housing Unit of training? Was it very useful, somewhat useful, Followup training you received. Do you think the neither useful nor useless, somewhat useless, or amount of time allocated for the training was too very useless? (Mark (X) one only.) short, too long, or about right? (Mark (X) one only.) 1 Very useful 1 Too short 2 Somewhat useful 2 Too long Neither useful nor useless 3 3 Right length Somewhat useless 4 Very useless 5 80b. About how many hours of classroom training did you receive? (Enter a whole number.) 83. Approximately how many followup cases did you ________ hours of training complete? (Enter a whole number. Probe if necessary.) 80c. Was your training PRIMARILY during regular business hours or during the evening? (Mark (X) one only.) 1 ________ Number of followup cases completed 888 Don’t remember Regular business hours Evening 84. Which of the following most closely describes the main reason why you quit before or right after completing training? (Read each item. Mark (X) one only.) 80d. Was it very easy, somewhat easy, neither easy nor a. You had transportation problems difficult, somewhat difficult, or very difficult for b. You had family/personal responsibilities you to schedule your time so that you could attend c. You didn’t feel prepared to do the job or were the classroom training? (Mark (X) one only.) afraid you couldn’t do it d. You didn’t realize what the job would entail 1 Very easy e. You had another job offer/You took another job 2 Somewhat easy 3 f. You couldn’t work the required number of hours Neither easy nor difficult 4 g. You didn’t like the area you were going to be Somewhat difficult assigned 5 Very difficult h. You were concerned about the effect on your benefits (e.g., TANF) i. You did not like the idea of having to be 81. Do you think there were too few, too many, or fingerprinted for the job about the right number of opportunities to participate in Census Coverage Measurement Final j. Other – Specify Housing Unit Followup practice exercises before Census Coverage Measurement Final Housing Unit Followup production work began? (Mark (X) one only.) 2 1 2 3 4 Too few Too many About the right number Not applicable, did not complete any classroom practice exercise "Thank You" paragraph Read the following "Thank You" paragraph. Thank You very much for your time. As I said at the beginning of this interview, we estimated that this interview would take about ten minutes. Send comments regarding the burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to the: 82a. Was practice FIELD WORK part of your training? (Mark (X) one only.) 1 2 3 Yes No – Go to question 83 Don’t know/Don’t remember – Go to question 83 Paperwork Project 0607-0404, U.S. Census Bureau, 4600 Silver Hill Road, AMSD-Room 3K138, Washington, DC 20233. You may e-mail comments to Paperwork@census.gov; use "Paperwork Project 0607-0404 " as the subject. 82b. Do you think the amount of time allocated for the practice FIELD WORK portion of training was too short, too long, or about right? (Mark (X) one only.) 1 2 3 Interviewer: Remember to specify on the front whether or not this was a completed interview. Too short Too long Right length FORM BC-1294(CCM) (4-20-2009) Page 22
| File Type | application/pdf |
| File Title | BC-1294(CM) Coverage Measurement Exit Questionnaire |
| File Modified | 2009-05-20 |
| File Created | 2009-05-20 |