Walk In Call Center Notifications

Forms and Documents

Document Name	Status
Emergency Letter PN (April 3, 2009).doc Supplementary Document	2009-04-03
Supporting Statement OMB 3060-XXXX (April 3, 2009).doc Supporting Statement A	2009-04-03

IC Document Collections

IC ID	Document Title	Status
188686	Walk In Call Center Notificaitons Other-Report and Order	New

ICR Details

OMB Control No: 3060-1123	ICR Reference No: 200904-3060-002
Status: Historical Active	Previous ICR Reference No:
Agency/Subagency: FCC	Agency Tracking No: MB
Title: Walk In Call Center Notifications
Type of Information Collection: New collection (Request for a new OMB Control Number)	Common Form ICR:  No
Type of Review Request: Emergency	Approval Requested By: 04/07/2009
OIRA Conclusion Action: Approved without change	Conclusion Date: 04/06/2009
	Date Received in OIRA: 04/03/2009
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	10/31/2009	6 Months From Approved
Responses	1,200	0	0
Time Burden (Hours)	800	0	0
Cost Burden (Dollars)	80,000	0	0

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Abstract: The Commission is in the process of releasing a Public Notice, in which the following information collection requirement will be adopted: Voluntary In-Person Education Reporting Form to allow stations to voluntarily submit to the FCC information about “DTV Walk-In Help Centers” and other opportunities for face-to-face DTV education of which they are aware. The last DTV order (FCC 09-19) required most analog broadcasters to publicize the locations and hours of walk-in DTV help centers located in their market. The analog termination form was designed to collect some of this information from early terminators. This new voluntary form, if adopted, would be used by any station to voluntarily notify the FCC about Walk-In Centers and other education opportunities in their service areas. This information will not be collected via the Media Bureau CDBS, but instead will be collected electronically, and made publicly available, online through the FCC’s National Call Center web site and will allow the Call Center to better help consumer and direct them to opportunities for face-to-face assistance.

Emergency Justfication: On February 11, 2009, the DTV Delay Act was signed by the President and enacted into law, extending the nationwide DTV transition date from February 17 until June 12, 2009. As a result, after June 12, 2009, full-power television broadcast stations must transmit only digital signals, and may no longer transmit analog signals, except for limited analog “nightlight” service. The DTV Delay Act directs the Commission to take any actions “necessary or appropriate to implement the provisions, and carry out the purposes” of the DTV Delay Act, and to do so within 30 days. Congress extended the transition date in order to permit analog service to continue until consumers have had additional time to prepare. But Congress also directed the Commission to provide flexibility for stations wanting to transition prior to the new date. Stations may have made extensive preparations for a February 17 digital transition and some may have difficulty altering their commitments at this time. The Commission’s challenge is to provide opportunities for some stations to end analog broadcasting early without sacrificing the goal of giving consumers additional time to prepare.

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Authorizing Statute(s): US Code: 47 USC 337 Name of Law: Communications Act of 1934, as amended
   US Code: 47 USC 309(j)(14), 337(e) Name of Law: DTV Delay Act
   US Code: 47 USC 151, 152, 154, 157, 303, 309 Name of Law: Communications Act of 1934, as amended
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
3060-AI89	Final or interim final rulemaking	74 FR 8889	02/27/2009

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Federal Register Notices & Comments

Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 1

IC Title	Form No.	Form Name
Walk In Call Center Notificaitons

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	1,200	0	0	1,200	0	0
Annual Time Burden (Hours)	800	0	0	800	0	0
Annual Cost Burden (Dollars)	80,000	0	0	80,000	0	0

Burden increases because of Program Change due to Agency Discretion: Yes

Burden Increase Due to: Miscellaneous Actions

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: There are program changes to the annual burden hours of +800 hours and annual cost burden of +$80,000. These program changes will be due to the Commission releasing a Public Notice allowing the voluntary filing of notices concerning “DTV Walk-In Help Centers and other opportunities for face-to-face DTV education with the Commission.

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Annual Cost to Federal Government: $110,532

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Uncollected

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Uncollected

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 04/03/2009

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