Generic Clearance for Data User and Customer Evaluation Surveys

Forms and Documents

Document Name	Status
Form Trade Associations Survey of 2007 Economic Census Campaign Intermediaries Form	New
Customer Satisfaction Survey of Census Bureau Website Visitors Form	New
FSC CALL Team Customer Survey Form	New
Survey to Evaluate User Preference for the Manner in Which Sampling Error Is Displayed in the American Community Survey Data Tables Form	New
Form LED State Intervie Customer Survey of LED State Partners Form	New
Form Survey of American Survey of American FactFinder Stakeholders Form	New
Financial Service Center (FSC) Customer Assistance Line Liaison (CALL) Team Customer Survey Form	New
Longitudinal Employer-Household Dynamics "onTheMap" Web Application Customer Satisfaction Survey Form	New
2008 Dress Rehearsal Telephone Questionnaire Assistance Line Form	New
previouscustsats.xls Supplementary Document	2007-08-22
supporting statement part B.wpd Supporting Statement B	2007-11-01
supporting statement part A.wpd Supporting Statement A	2007-11-13

IC Document Collections

IC ID	Document Title	Status
187355	Survey of 2007 Economic Census Campaign Intermediaries Form	New
186150	Customer Satisfaction Survey of Census Bureau Website Visitors Form	New
185649	FSC CALL Team Customer Survey Form	New
184119	Survey to Evaluate User Preference for the Manner in Which Sampling Error Is Displayed in the American Community Survey Data Tables Form	New
183964	Customer Survey of LED State Partners Form	New
183931	Survey of American FactFinder Stakeholders Form	New
183720	Financial Service Center (FSC) Customer Assistance Line Liaison (CALL) Team Customer Survey Form	New
183417	Longitudinal Employer-Household Dynamics "onTheMap" Web Application Customer Satisfaction Survey Form	New
183348	2008 Dress Rehearsal Telephone Questionnaire Assistance Line Form	New

ICR Details

OMB Control No: 0607-0760	ICR Reference No: 200708-0607-002
Status: Historical Active	Previous ICR Reference No: 200408-0607-001
Agency/Subagency: DOC/CENSUS	Agency Tracking No:
Title: Generic Clearance for Data User and Customer Evaluation Surveys
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 11/13/2007
	Date Received in OIRA: 09/06/2007
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	11/30/2010	36 Months From Approved	11/30/2007
Responses	8,000	0	8,000
Time Burden (Hours)	4,000	0	4,000
Cost Burden (Dollars)	0	0	0

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Abstract: The Census Bureau is requesting an extension of the generic clearence to conduct customer satisfaction research which may be in the form of mailed or electronic questionnaires and focus groups or personal interviews to help it to continue its customer-focus and effective improvements to the quality of Census Bureau products and services. The Census Bureau provides OMB with a copy of questionnaires and materials in advance of any data collection activity.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: null
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	72 FR 25740	05/07/2007
30-day Notice:	Federal Register Citation:	Citation Date:
	72 FR 50931	09/05/2007
Did the Agency receive public comments on this ICR? Yes

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Number of Information Collection (IC) in this ICR: 9

IC Title	Form No.	Form Name
Financial Service Center (FSC) Customer Assistance Line Liaison (CALL) Team Customer Survey	None	Financial Service Center Customer Satisfaction Survey
Customer Satisfaction Survey of Census Bureau Website Visitors	none	Survey of Census Bureau Website Visitors
2008 Dress Rehearsal Telephone Questionnaire Assistance Line	none	Customer Satisfaction Survey, 2008 Dress Rehearsal Telephone Questionnaire Assistance Line
FSC CALL Team Customer Survey	none	FSC Customer Satisfaction Survey
Survey to Evaluate User Preference for the Manner in Which Sampling Error Is Displayed in the American Community Survey Data Tables	none	Survey on the Display of Sampling Error in American Community Survey (ACS) Data Products
Survey of 2007 Economic Census Campaign Intermediaries	Cambers of Commerce Version, Data Centers Version, News Media Version, Trade Publications Version, Trade Associations Version	Trade Associations Version ,   Cambers of Commerce Version ,   Data Centers Version ,   News Media Version ,   Trade Publications Version
Survey of American FactFinder Stakeholders	Survey of American Factfinder Stakeholders	Survey of American Factfinder Stakeholders
Longitudinal Employer-Household Dynamics "onTheMap" Web Application Customer Satisfaction Survey	none	LEHD OnTheMap Customer Satisfaction Survey
Customer Survey of LED State Partners	LED State Interview Form	LED State Interview Form

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	8,000	8,000	0	0	0	0
Annual Time Burden (Hours)	4,000	4,000	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? Uncollected

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? Uncollected

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? Uncollected

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 09/06/2007

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