Password Authentication is used to establish a password process for verifying the identity of individuals who choose to use the Internet and Automated Telephone Response for conducting business with SSA. Services are password protected when it is necessary due to the nature of the information being transmitted or because the requestor requires a higher level of protection. The password process allows requestors to establish their identities with SSA and create a password which they can then use to access their own personal information. The respondents are individuals electing to do business with SSA through an electronic medium.
There has been a large increase in the burden associated with this service. And increasing number of beneficiaries are choosing to use the Internet or telephone to conduct business with SSA. In addition, making the program available to any Title II beneficiary/applicant who wants to establish a password has increased the burden significantly. However, establishing a password is strictly an option that is available to beneficiary/applicants. We expect a proportionate decrease in SSA Field Office and Teleservice Center traffic.
$725,000
No
No
Uncollected
Uncollected
Uncollected
Uncollected
Elizabeth Davidson 411-965-0454 liz.davidson@ssa.gov
No
On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control number;
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.